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Disclaimer
Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, enlistment as an IA/RA with an exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors. We never ask for or accept payments into any personal account. Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, enlistment as an IA/RA with an exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors. We never ask for or accept payments into any personal account.

Contact us

One desk, one address, named officers. Everything you need to reach us — and to escalate if we get something wrong.

Office address

Vertex Research Analyst
Office No. 704, 7th Floor, Solitaire Business Hub,
Baner Road, Pune, Maharashtra 411045
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Send us an enquiry

Tell us what you are looking for. A research analyst replies within one working day — no payment is required to have that conversation.

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We never promise assured returns and we never ask for money in a personal account. Investment in securities market is subject to market risk.

If something goes wrong

Who to contact, in order

Every step below has a name and an email. Use them in sequence — each level has a published response time.

1

Support desk

support@vertexresearch.in · +91 96506 50212
First response within 1 working day.

2

Compliance Officer — Anita Rao

compliance@vertexresearch.in · +91 98765 43212
Acknowledgement within 2 working days, resolution target 21 calendar days.

3

Principal Officer — Manoj Kholia

principal.officer@vertexresearch.in · +91 98765 43211
Escalate here if you are not satisfied with the compliance response.

4

SEBI SCORES and Smart ODR

Lodge a complaint at scores.sebi.gov.in, or take the matter to online dispute resolution at smartodr.in.
You may approach SEBI at any stage.

File a complaint Grievance redressal

We will never

  • Promise you an assured, guaranteed or fixed return, in any form.
  • Ask you to transfer a fee into a personal account, or accept cash.
  • Ask for your trading password, PIN or an OTP — for any reason.
  • Ask you to hand over custody of funds or securities, or sign a power of attorney.
  • Trade in your account on your behalf.

If anyone does any of the above in our name, report it to compliance@vertexresearch.in immediately.

Visit us

Our registered office

Visits are by appointment so that an analyst is free to see you. Call ahead on +91 96506 50212.

Vertex Research Analyst

Office No. 704, 7th Floor, Solitaire Business Hub,
Baner Road, Pune, Maharashtra 411045

Mon – Sat, 9:00 AM to 6:00 PM IST
SEBI Reg. No. INH000000000 · GST 27AAAAA0000A1Z5

Get directions
Support

Before you write to us

These five come up most often. If your question is not here, the form above reaches a person.

How do I raise a complaint?

Write to us first at grievance@vertexresearch.in or use the Complaint Board on this website. If you are not satisfied within 30 days, you may escalate to SEBI on the SCORES portal at scores.sebi.gov.in, or initiate online dispute resolution through the Smart ODR portal at smartodr.in.

What are your working hours?

Our research and support desks operate Mon – Sat, 9:00 AM to 6:00 PM IST. Messages received outside these hours are answered on the next working day.

See all FAQs
Risk disclosure: Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, enlistment as an IA/RA with an exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.