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Disclaimer
Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, enlistment as an IA/RA with an exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors. We never ask for or accept payments into any personal account. Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, enlistment as an IA/RA with an exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors. We never ask for or accept payments into any personal account.

Complaint board

The complaint data SEBI requires us to publish, and a direct way to register one with our compliance officer.

Regulatory disclosure

Complaints for the month of

Published under the SEBI (Research Analysts) Regulations, 2014 and the applicable SEBI circulars on investor grievance redressal.

Investor complaints for the month of July 2026, by source
Source of complaint Pending at start of month Received during the month Resolved during the month Pending at end of month Average resolution time (days)
Directly from Investors 0 0 0 0 0
SEBI (SCORES) 0 0 0 0 0
Other Sources (if any) 0 0 0 0 0
Grand Total 0 0 0 0 0

Average resolution time is the sum of the time taken to resolve each complaint during the month, divided by the number of complaints resolved in that month.

Register a complaint

Tell us what went wrong

This form reaches our compliance officer directly. We acknowledge within 2 working days and aim to resolve within 21 calendar days.

Complaint form

You will receive a ticket reference on the next screen. Keep it — every follow-up is tracked against it.

Your complaint is recorded in our complaint register and reported in the monthly disclosure above. You may approach SEBI at any stage — you do not have to wait for us.

If you are not satisfied

The escalation ladder

Work down the levels in order. Each one has a name, an email and a published response time — and you can go to SEBI at any point.

SEBI SCORES Smart ODR
1

Support desk

support@vertexresearch.in · +91 96506 50212
First response within 1 working day.

2

Grievance Officer — Sameer Kulkarni

grievance@vertexresearch.in · +91 98765 43213
Acknowledgement within 2 working days.

3

Compliance Officer — Anita Rao

compliance@vertexresearch.in · +91 98765 43212
Resolution target 21 calendar days from receipt.

4

Principal Officer — Manoj Kholia

principal.officer@vertexresearch.in · +91 98765 43211
Final internal level of escalation.

5

SEBI SCORES

Lodge the complaint on the SEBI Complaint Redress System at scores.sebi.gov.in. SEBI takes it up with us directly and tracks it to closure.

6

Smart ODR

If the matter is still unresolved after SCORES, you may initiate online conciliation or arbitration through the SEBI Online Dispute Resolution portal at smartodr.in.

Please include these details

Your registered mobile number, the package you subscribe to, the dates involved and any payment reference. Complaints with those details are usually resolved in a single exchange rather than three.

Risk disclosure: Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, enlistment as an IA/RA with an exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.